All Systems Operational

About This Site

We continuously monitor the status of all Synapse services. If there are any interruptions in a service, a note will be posted here.

CORE APIs ? Operational
[UAT] CORE APIs ? Operational
Developer Dashboard ? Operational
Newton APIs Operational
Physical ID Verification API Operational
Video Auth API ? Operational
Sherlock APIs Operational
Screenings API Operational
Identity Verification API Operational
Bank Login APIs ? Operational
Ally Operational
Bank of America Operational
Bank of the West Operational
BB&T Bank Operational
Capital One 360 Operational
Charles Schwab Operational
Chase Operational
Citibank Operational
Fidelity Operational
First Tennessee Operational
US Bank Operational
USAA Operational
Wells Fargo Operational
PNC Operational
Regions Operational
SunTrust Operational
TD Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
CORE API Uptime
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017
Completed - The scheduled maintenance has been completed.
Apr 23, 23:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 PDT
Scheduled - We are performing scheduled maintenance on our Sandbox APIs tonight (Sunday, April 23) at 11PM PT. Expect temporary downtime in Sandbox. Production APIs will not be affected.
Apr 23, 16:10 PDT
Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.