All Systems Operational

About This Site

We continuously monitor the status of all Synapse services. If there are any interruptions in a service, a note will be posted here.

CORE APIs ? Operational
[UAT] CORE APIs ? Operational
Developer Dashboard ? Operational
Newton APIs Operational
Physical ID Verification API Operational
Video Auth API ? Operational
Sherlock APIs Operational
Screenings API Operational
Identity Verification API Operational
Bank Login APIs ? Operational
Ally Operational
Bank of America Operational
Bank of the West Operational
BB&T Bank Operational
Capital One 360 Operational
Charles Schwab Operational
Chase Operational
Citibank Operational
Fidelity Operational
First Tennessee Operational
US Bank Operational
USAA Operational
Wells Fargo Operational
PNC Operational
Regions Operational
SunTrust Operational
TD Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
CORE API Uptime
Fetching
UAT CORE API Uptime
Fetching
Newton API Uptime
Fetching
Sherlock Screenings API
Fetching
Sherlock Identity Verification API
Fetching
Past Incidents
Jul 27, 2017

No incidents reported today.

Jul 26, 2017

No incidents reported.

Jul 25, 2017
Resolved - This issue has been resolved. Sandbox APIs are up and running as expected.
Jul 25, 14:19 PDT
Investigating - We are seeing some database timeouts on sandbox. Our team is investigating the issue and will update our status page as the issue is resolved.
Jul 25, 14:10 PDT
Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.