All Systems Operational

About This Site

We continuously monitor the status of all Synapse services. If there are any interruptions in a service, a note will be posted here.

CORE APIs ? Operational
[UAT] CORE APIs ? Operational
Developer Dashboard ? Operational
Newton APIs Operational
Physical ID Verification API Operational
Video Auth API ? Operational
Sherlock APIs Operational
Screenings API Operational
Identity Verification API Operational
Bank Login APIs ? Operational
Ally Operational
Bank of America Operational
Bank of the West Operational
BB&T Bank Operational
Capital One 360 Operational
Charles Schwab Operational
Chase Operational
Citibank Operational
Fidelity Operational
First Tennessee Operational
US Bank Operational
USAA Operational
Wells Fargo Operational
PNC Operational
Regions Operational
SunTrust Operational
TD Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - We have an early batch cutoff time on Friday, 3/17 at 12:30PM PT. All payments submitted after 12:30PM PT on Friday, 3/17 will be delayed by one business day.
Mar 16, 11:11 PDT
System Metrics Month Week Day
CORE API Uptime
Fetching
Past Incidents
Mar 27, 2017
Resolved - Systems are back to normal.
Mar 27, 07:01 PDT
Monitoring - Systems are back to normal, but we are still monitoring everything closely.
Mar 27, 01:43 PDT
Investigating - We are currently investigating timeout and other performance issues on UAT. We will update you once the issues have been resolved.
Mar 27, 01:35 PDT
Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.